Do you ship to my country?
We deliver to almost all countries worldwide via EMS, DHL and CDEK shipping service.
Usually process and dispatch orders within 1-2 business days upon receipt. You will receive an email update as soon as we arrange the shipment of your order, which will also include a tracking link.
Please note that during promotional offers and seasonal sale, the dispatch process can experience slowdowns and take several days.
Shipping costs are not included in the prices of our products. Shipping costs are determined by the requested shipping address, shipping method and the value of your order. In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges.
Free shipping with courier service, CDEK and EMS is applicable to all orders above 300 USD / 25.000 rub. Free shipping with DHL for orders above 700 USD / 50.000 rub.
How long does shipping take?
Europe / UK: approx. 5-7 business days
Asia: approx. 5-9 business days
USA / Canada: approx. 7-14 business days
REST OF THE WORLD: approx. 7-14 business days
Russia / approx. 2-5 business days
Can I track my parcel?
Once we ship your order, you will receive a shipping confirmation including a link to track your shipment.
If you don't receive any shipping confirmation, please contact us at email@example.com
For International orders shipped by EMS please visit: www.pochta.ru/emspost/
For orders shipped by CDEK: https://www.cdek.ru/ru/tracking
For orders shipped by DHL: https://www.dhl.com/en/express/tracking.shtml
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note – we cannot undervalue orders, or mark them as a gift.
BELIEF does not assume any responsibility for lost packages once we have shipped your order to the requested address. Any issues related to lost packages or damage caused from shipping are to be taken up by you with the shipping company directly.
BELIEF will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We ship worldwide in the last 10 years and all of our packages have been delivered.
Thanks for support for all our customers.